Management, finance and ESGBI, AI and ML for the business
Overdue receivables, aging and DSO
Open items sit in the ERP, credit limits in a spreadsheet, and the receivables picture is rebuilt for every credit committee. In Muvia the aging by business unit, the customers who weigh most and the DSO trend sit on one page, refreshed every morning.
Illustrative scenario: it describes a typical case, not a customer project.
Overdue receivables show up once they are already old.
Every month someone pulls the ledger of open items from the ERP, splits it into overdue buckets in a spreadsheet and adds the credit limits from another file. By the time the picture reaches the credit committee, the receivables that worry everyone are a few weeks older.
DSO is worked out at quarter end, and telling whether it is rising because of a few large customers or many small items takes another extract.
- Who it's for
- CFOs, treasury and credit control; sales leadership and business unit heads for the customers they own.
In Muvia, step by step
Real product screens, recorded on a project with sample data.
The video · Open items sit in the ERP, credit limits in a spreadsheet, and the receivables picture is rebuilt for every credit committee. In Muvia the aging by business unit, the customers who weigh most and the DSO trend sit on one page, refreshed every morning.
What you get
- Overdue amounts seen early
- The overdue buckets refresh every morning: a customer whose debt is ageing stands out before the committee meets.
- You know who weighs most
- Overdue by customer shows at once whether the issue is a few large names or many small items.
- DSO has an owner
- The alarm stays in the register with who took it on and what they decided.
- Answers you can check
- Athena answers questions on receivables and shows the query it ran, so the number can be verified.
For the technical team
How it is built in Muvia
- 1
Connect the ERP and the CRM
Open items and collections arrive with an incremental copy of the ERP database every night; customers and reps through the Salesforce connector, credit limits as an Excel file.
- 2
Define aging once
A query splits overdue amounts into 30, 60, 90 and 90+ day buckets, by customer and business unit, and works out DSO month by month. It becomes a dataset with stable fields that everyone reads.
- 3
Build the CFO's page
Open, overdue and over-90-day receivables at the top; aging by business unit, overdue by customer and DSO against target below. It refreshes every morning on the latest copy of the data.
- 4
Set an alarm on DSO
When DSO crosses the target, an episode opens in the alarm register: treasury takes it on and notes what it decided.
- 5
Ask Athena
From the page, ask why DSO rose over the last twelve months and which customers weigh most: Athena answers with the names and shows the query it ran.
- The data it needs
- Invoices, due dates, open items and collections from the ERP on SQL Server
- Customers, sales reps and business units from Salesforce
- Credit limits and payment terms per customer, from an Excel file
- The DSO target set by management
More cases in this line
All use cases- Margins and management accountingInvoices and costs sit in the ERP, customers and sales reps in the CRM, the budget in a spreadsheet. In Muvia they become one margin by customer and by product, with the Monday report and an alarm when the numbers drift from budget.
- Sales and pipelineThe CRM knows what is being negotiated; the ERP knows what was ordered and invoiced. Muvia joins them: pipeline and conversion with one definition, the customers who are ordering less, and Athena answering the sales team's questions.
- Month-end close and budget variancesThe ledger sits in the ERP, the budget in a spreadsheet, payroll costs with another provider. In Muvia they become one monthly income statement per business unit, with an EBITDA bridge against budget and the close commentary arriving as a PDF on day three.
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